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  • Estimated express delivery date: Monday 30 Sep

Order Tracking

We’ll email you a tracking number within 24 hours after your order has been shipped. You will receive email & SMS tracking notifications via Aftership, the most advanced parcel tracking service in the online pharmacy industry. Tracking information is generally available within 3-4 days after a package is shipped.

Track Your Order

How to Track Your Item

Tip: Check your SPAM or JUNK folder for the order confirmation and the tracking number

We’ll email you a tracking number within 24 hours after your order has been shipped. You will receive email & SMS tracking notifications via Aftership, the most advanced parcel tracking service in the online pharmacy industry. Tracking information is generally available within 3-4 business days after a package is shipped.

Please note that shipments sent via Regular Airmail (RMXXXXXXXXXIN) are NOT trackable and DO NOT require a signature.

  • 🇺🇸 The USA, 🇬🇧 the UK, 🇪🇺 the EU, 🇦🇺 Australia & New Zealand: Express delivery usually takes 7-10 business days while standard delivery takes 10-18 business days.
  • 🌍 Other countries: Express delivery takes 10-21 days while standard delivery takes 10-30 days.
Customs clearance is an obligatory procedure for all the goods crossing a border between countries. The clearance usually takes 1-2 days but sometimes may take up to 7 business days if there is a delay at Customs so you may therefore experience a delay in receiving your items. While we take the effort to ensure all parcels pass through customs without issue (99.5% of our parcels go through 🇺🇸 the US, 🇬🇧 the UK, 🇪🇺 the EU, 🇦🇺 Australia & New Zealand customs smoothly), individual countries have different criteria. In the unlikely event of your parcel gets lost or stuck at Customs for more than 2 weeks, we will reship it for free or give you a full refund if preferred. We also split bulk orders or large quantities (for example, 12-months supply) into several packages (90-day supply each) and ship them separately every 3-5 days in order to avoid any issues at Customs.

FYI: You can have a piece of mind knowing that if for any reason your order doesn’t reach you within 30 days, we will reship it for free or provide a full refund with no questions asked. If you have any questions or comments, feel free to Contact us or visit our Shipping FAQ page.